About Covalyne

Last updated: November 14, 2025

Accepted Payment Methods

At Covalyne, we currently accept PayPal as our primary payment method. Customers may complete their purchase using a PayPal account or any supported credit and debit cards linked to PayPal.
At this time, no other payment methods are offered. Additional options may be introduced in the future and will be clearly updated on this page.

Currency for Transactions

All payments on our website are processed in Malaysian Ringgit (MYR). If you pay using a foreign currency, your bank or card provider may apply exchange rates or additional fees, which are beyond our control.

Secure Payment

Your privacy and payment security are important to us. All transactions are encrypted with SSL (Secure Socket Layer) to ensure your information is transmitted safely.
Covalyne does not store your payment details on our servers; all payment handling is securely processed through PayPal.

Shipping Policy Overview

We offer free shipping on all orders delivered within Malaysia. Orders are typically processed within 1 to 3 business days and delivered within 3–9 business days, depending on your location. The total delivery window is usually 4–12 business days (processing + transit). We do not ship on weekends or Malaysian public holidays. For full details, please refer to our Shipping Policy

Return & Refund Policy Overview

We accept returns and exchanges within 30 days of delivery, provided items are unworn, unwashed, unaltered, and returned with all original tags and packaging. Return shipping is covered by Covalyne, and refunds are processed within 10 business days after we receive the returned item. For more details, please view our Return & Refund Policy.

Privacy Policy Overview

Your privacy is important to us. We collect and handle your personal information in accordance with our Privacy Policy, which outlines how we use, store, and protect your data. We are committed to safeguarding your information and ensuring it is only used for legitimate business purposes. You can read our full Privacy Policy for more information.

Google Merchant Center Compliance

Covalyne adheres to all relevant policies outlined by Google Merchant Center. We ensure that our billing practices, transaction processes, and checkout experience remain transparent, secure, and fully compliant with industry standards and regulatory requirements.

Need Help?

If you have any questions or need additional information about billing, payment options, or related policies, our customer support team is here to assist you.

Store Name: Covalyne

Email: info@covalyne.com

Address: A-15-3, KL Palace Court, No. 10, Jalan Kuchai Jaya, 58200 Kuala Lumpur, Malaysia

Contact Form: Contact Page

Operating Hours: Monday to Friday, 09:00 to 18:00 (GMT+8)

We appreciate your message. Our team strives to reply within 2 business days