Payment Policy
Last updated: Aug 31, 2025
Accepted Payment Methods
At Covalyne, we currently accept PayPal as our primary method of payment. This secure and widely trusted platform allows customers to complete transactions using their PayPal account or supported credit and debit cards linked to it.
Currency for Transactions
All transactions on our website are processed in Malaysian Ringgit (MYR). The total amount charged at checkout will be displayed in MYR, and any conversions or currency exchange rates applied by your financial institution are beyond our control.
Secure Payment
We prioritize the security of your personal and financial information. All payment transactions are protected using SSL (Secure Socket Layer) encryption, which ensures that your data is transmitted securely over the internet. Your payment information is never stored on our servers.
Shipping Policy Overview
We offer free shipping on all orders delivered within Malaysia. Orders are typically processed within 1 to 3 business days and delivered within 4 to 8 business days, depending on your location. We do not ship on weekends or Malaysian public holidays. For full details, please refer to our Shipping Policy
Return & Refund Policy Overview
We accept returns and exchanges for both defective and non-defective items within 30 days of delivery, provided the items are in new and unused condition. Return shipping is covered by Covalyne, and refunds are processed within 10 business days after we receive the returned item. For more details, please view our Return & Refund Policy.
Privacy Policy Overview
Your privacy is important to us. We collect and handle your personal information in accordance with our Privacy Policy, which outlines how we use, store, and protect your data. We are committed to safeguarding your information and ensuring it is only used for legitimate business purposes. You can read our full Privacy Policy for more information.
Google Merchant Center Compliance
Covalyne adheres to all relevant policies outlined by Google Merchant Center. We ensure that our billing practices, transaction processes, and checkout experience remain transparent, secure, and fully compliant with industry standards and regulatory requirements.
Need Help?
If you have any questions or need additional information about billing, payment options, or related policies, our customer support team is here to assist you.
Store Name: Covalyne
Address: A-15-3, KL Palace Court, No. 10, Jalan Kuchai Jaya, 58200 Kuala Lumpur, Malaysia
Contact Form: Contact Page
Operating Hours: Monday to Friday, 09:00AM to 18:00PM (GMT+8)