Frequently Asked Questions
When will my order be processed?
Orders placed before 18:00 (GMT+8) on business days are processed within 1–3 business days.
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What is your return policy?
We accept returns within 30 days of delivery for both defective and non-defective items, provided they are in new and unused condition.
Do I have to pay for return shipping?
No. Covalyne covers the full cost of return shipping once your return request is approved.
Do you offer free shipping?
Yes, we provide free shipping for all orders within Malaysia, with no minimum purchase required.
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What payment methods do you accept?
We currently accept PayPal for all transactions. You can pay using your PayPal account or a linked credit/debit card.
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